At Imdad, client support and a desire to create an ongoing positive experience for our clients are at the heart of our operations. Our dedicated Client Support Department provides a single source solution for all our clients’ requirements.
To help optimize the efficiency of our clients’ investments and minimize their downtime, we have a dedicated department in each of our offices that operate as a single point of contact. Our clients request for any support required is thus promptly answered and managed.
From pre-installation preparations, to delivery and installation, clinical training, clinic’s staff training, consumables, emergency service, to patient marketing materials, Imdad’s client support team is focused on keeping our clients equipment operating at the highest levels and ensuring a smooth patient flow.